generalov2002
| Lauderdale by The Sea, FL | 3 Reviews
I lived in Pompano beach from 1994-1997, while been at college, my son was born at Margate, then I moved to Sunny Isles beach and we moved back to Pompano in 2010. To make it short? I got tricking into expecting good service. While I have used their business for the last year and a half, "Royal" Touch car wash forgot once to put all my mats for my Mercedes SUV, which then they put on somebody else's car and gave me their mats to my car (which I have returned). Then, they did not put the mats back in a second time for my wife when she got the car washed this Tuesday and refused to put it back after I have returned. It will cost me close to $200.00 bucks to buy original mats. To top it all of, the actual washing of the exterior is something that can be easily accomplished from the washing machines at gas stations. I will never come back and on the top of that, I have decided to file a report to a small claims court just because I felt so under appreciated. The manager on the floor said to me that he would not lose sleep over my mats. After I have reviewed past services, I was not surprised to see that other customers have had in the past simular violations. I decided to spent $200.00 extra and go online just to help somebody not be ripped off in future. It does not matter where are you at Pompano or South Florida in general. The service is absolutely terrible, so STAY AWAY AT ALL COST. It should be called $2.00 dollar car wash, not royal touch. Good luck! Igor G.
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