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Miami New Times
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Admittedly, Miami is a bit behind the cupcake craze that swept New York and Los Angeles, oh, six or seven years ago. The market was ripe for a clever cupcake entrepreneur to step forward and put the city on the miniature dessert map. That person was Misha Kuryla-Gomez, purveyor of Misha's Cupcakes. Offering ooey-gooey deliciousness in bite-size portions, the stay-at-home mom used her mother's longtime recipe to create her own yummy success. Now her fare is sold at Books & Books Café, Town Kitchen and Bar, and the Van Dyke News Store, among other locations. Her Dadeland Mall kiosk, Lix by Misha, is conveniently parked near the Coach store, so husbands can soothe their sweet teeth outside while wives crank that credit card at the cash register. Misha's red velvet is the most talked-about flavor, but our favorite is cookies and cream. Or is it coconut? Or Kahlúa? They're all yummy. Mini cupcakes cost a buck; larger ones go for $2.25. Try the scones too!
Misha’s Cupcakes Discriminates Against Children with Type 1 Diabetes. They are insensitive and unethical when it comes to understanding AND assisting children with chronic diseases. Here is the story. I purchased 25 cupcakes for my daughter’s 13th birthday party at the Coral Gables location last Friday July 6, 2012. When I went to pick them up I asked if I could have the total carbs per cupcake. I was informed that they did know and did not know how to find it. I asked for a refund. After 30 minutes of employees going back and forth looking for a manager, the refund was granted via telephone authorization from an assistant manager named Stephanie. Today Monday July 9th, 2012 I was called by the store manager. Instead of using the incident as a learning experience for providing future customers who may need the same information, he was rude, disrespectful and said when looking at the video that my behavior was an overreaction. Obviously this person and company do not know how to provide customer service to people with chronic diseases. Although I know that Misha is not required by law to provide nutritional facts for their products, the call made to me today was unethical. If Misha wants to be a good citizen for our community they need to adopt a more understanding and caring attitude to future customers who may need nutritional information on their products for medical reasons.
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Admittedly, Miami is a bit behind the cupcake craze that swept New York and Los Angeles, oh, six or seven years ago. The market was ripe for a clever cupcake entrepreneur to step forward and put the city on the miniature dessert map. That person was Misha Kuryla-Gomez, purveyor of Misha's Cupcakes. Offering ooey-gooey deliciousness in bite-size portions, the stay-at-home mom used her mother's longtime recipe to create her own yummy success. Now her fare is sold at Books & Books... More »
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