We so wanted to give you the name of some little, unknown gem of a computer store, some super-secret place that only the bearded guys in jumpsuits who wear white socks with sandals know about. No such luck. Turns out the unsurprising secret to good hardware and software deals—besides shopping online—is volume, volume, volume, so the big chain store guy wins again. But not just any Fry's location, since the secret to shopping at a computer megalomart is finding one where you can actually get waited on, since most seem to be staffed by leprechauns—if you can catch a sales rep, pot o' service for you! That doesn't seem to be the case at Fry's ginormous Irving location. Not only have we actually been approached repeatedly by living, breathing sales reps—none of them wearing green top hats or smoking pipes—they've even understood us as we stood among their well-stocked aisles of hard drives, motherboards and networking gear and explained that we're "looking for this, um, doohickey that connects to this whatchacallit that we need to set up our WiFi" and then found us just the right part. Customer service—it's magically delicious.
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