Comerica Theatre

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a_cavazos1 | Tolleson, AZ | 1 Reviews

Hello Im writing this because I attended the Yo Gabba Gabba live show today in Phoenix, Az and so unhappy with the show, customer service, and the VIP package. Driving home my 3 yr old also mentioned she did not have fun and that was the final straw pursuaing me to email. I attended the 1st Gabba live in 12/2010 and we got the VIP package, let me just mention that the show in 12/2010 was so much more organized, VIP was not a mess, hectic or stressful and also had snacks for our children. A big concern I have is once we were in the door to the theater, it was a complete disaster, trying to buy merchandise for my daughter who loves gabba was not easy as it should have been, we were getting trampled, no organization for lines, running out of merchandise and very rude sales people. Finally I was helped, my very curious 3 yr old had picked up a pack of the bracelets at 1 of the stands, the lady very aggressively grabbed the bracelets from her as if I was going to not pay, at that stand I spent over $35 on bracelets, barretts and a poster, not to mention having to wait in line for 35+ min in chaos to spend $60+ on a tshirt and toy! Me and my husband both agree for $125 pr ticket and we bought 3 tickets to enjoy the show and package, it seems the show has also got very cheap, doing the same routine, not having 1 thing organized at all, we were told to wait at our seats for the vip lady to get us, just the beginning of chaos, other guests did not listen and began running toward a elavator, once we got into the elavator the guy (comerica theater employee ) was very rude, saying "how are you going to have a VIP party when doors to the last show open in 15 minutes and this was a joke, now I totally see why this comment was made. He let us out of the elavator to get stopped and told me no they are not ready for you, then asked who told you to come up? Once in I was told we could buy merchandise in the VIP room, another big disappointment, the guy was clueless and sat there with a blank stare. Last, trying to run and get in line for 4 characters with a toddler, really who is in charge? And yet again Dj Lance rock is not present again, isnt he a huge part of this show?? Unfortanely we have decided this will be our final Yo Gabba Gabba show. I hope with this changes can be made for the better so families do not go through what we experienced. I can and would like to be reached at (623)738-9533


Sincerly Amanda Cavazos & Family,

Phoenix, Az

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tlowkids | Tucson, AZ | 1 Reviews

My daughter and her best friend had tickets to see 'One Direction' at the Comerica Theatre this past June. When we arrived at the venue I had to wait with them in order to pick up their VIP tickets, (which were in my name).
It was the worst experience that I have EVER had with any band or concert- and this is my youngest daughter, I have been doing this concert stuff for awhile!
The security team was late for work and we were all forced to stand outside in the direct afternoon summer sun for well over an hour after the announced time. Then I got to be trampled by a hundred or so young screaming girls who were all pushing and shoving to get in the doors, there was no crowd control of any kind and once I was trampled for half an hour or so I got to get my purse searched by an extremely rude door guard. Now it would be one thing if I had been entering the venue but I was just signing for the tickets.
After a bit more pushing and shoving another rude security guard grabbed my daughters glow bracelets and threw them in a trash can and took the posters that my daughter and her friend had spent all week making. Even though they have always taken these type of things with them to concerts, we were supposed to have guessed by the rude guys behavior that it was not allowed at this venue.
After another half an hour waiting to pick up the tickets I was finally able to leave and guess what? When I asked the staff a question about the approximate time the concert would end, I was told that they "had no idea"... and they were rude!
I hope I never have to see this venue again because their staff sucks!

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djotwist | Phoenix, AZ | 1 Reviews

Event Review: Wiz Khalifa, & Far East Movement

This show is going to be INSANE!! The last time I was at a Wiz show it was outside and seen everybody passing out due to the PHOENIX heat. This will be a GREAT show since it is inside... I'll make sure the A/C is on full blast!!