http://www.voiceplaces.com/locations/directions/locationId:2307711/
View on Large Map
Get Directions
|
00000 - 00000 of 00000 |
|
advertisement
If you're a resident of Hollywood, a last-minute trek to Chocolada has no doubt saved your ass from showing up to a loved one's birthday party empty-handed. What's best is that the desserts at this quaint European-style café are made so lovingly that that said loved one will think you plotted this gift selection weeks in advance. Besides the Penguin-shaped sponge cakes, raspberry mousse, and layered black and white cakes, customers flock to this spot for live music seven days a week, reasonable lunch specials, and coffee.
Usually, when youre sniffing out cheap lunch deals you tend to be a little less discriminating than you ordinarily would. Youll ignore the sticky...
I have never written a negative review on a resturaunt before but this place more than deserves it. I found this place on the internet with some good reviews, while looking for a good place for brunch. We were really exicited when we got there and looked around the bakery at all the delicious looking pastries. We went in with my 3 year old son and ordered eggs Benedict, eggs Florentine, 2 orders of french toast and 2 coffes. The food took over 35 minutes to come out. Dispite the fact that they were not at all busy, not a single person ever came out to offer refils on our coffee or to tell us why the food was taking so long. When the food finally did come out both orders of French toast were slightly burned, completley dry, hard and flavorless and was exactly like microwaved break in texture. Not to mention it was dry toast, absolutley no egg did, which is the entire point of french toast. Both of our egg dished had hollandaise sauce on them, and the sauce was extremely tart and vinegary and sour. There was also only about 2 tablespoons of the potato side dish on the plates. We decided to let my son eat his order of french toast because he was very hungry and fussy. But we called the waitress over to tell her we did not want the other order and why. We were gonna try to eat our food and eat around the sour sauce. A few minutes later the waitress came back and said that she talked to the manager and he said we would have to pay for both orders of the french toast regardless to what we tought of it becuase we ordered it. We asked to have the manager come over and speak to us directly . When he finally did come over he immediatley said that he sells hungreds of french toasts daily and that the food was fine. He barley would let us speak when we tried to get a word in edge-wise to tell him what the problem was. He just contiuted to argue and talk over us and tell us that it was not his fault that we ordered too much food. He then took our un-touched french toast away but then brought us the bill with it still on there. He never offered to remake our order properly or do anything to make our food right. NOR did be bother to notice that we had not touched either of our plates because we simply could not get past the sour sauce. We paid our bill and left all of the food there.
Every Kitchen has an off day and it can be recovered from with good customer service and simply correting the mistake. But the treatment from the manager, and customer service we received in general was absolutley unacceptable. This was our first and last time there. We will never go back nor would we recommend it to anyone!
Until recently, like the common cold, there was little hope of discovering a cure for "Insufram Chocaladus," known more generally by its street name, "The Sweet Tooth." The infliction is often diagnosed through a bevy of accompanying symptoms: excessive drooling when olfaction detects sugary baked goods in near proximity, deep belly grumbling, and an insatiable desire for lots and lots of yummy chocolate. But since Chocolada opened its doors in Hollywood, the medical disorder has been kept... More »
Privacy Policy | Terms of Use | Site Map © 2013 Village Voice - All rights reserved.
Find everything you're looking for in your city
Find the best happy hour deals in your city
Get today's exclusive deals at savings of anywhere from 50-90%
Check out the hottest list of places and things to do around your city